Your Xbox One may have an outdated firmware version that’s causing the disc to not read. Wait a few seconds, then turn it back on and try inserting the disc again. Press and hold the power button on the front of the console for 10 seconds until it shuts off. Make sure the disc is completely dry before attempting to insert it into your console again.Īnother common fix for disc issues is to restart your Xbox One. You can also use a little bit of water or rubbing alcohol if there are stubborn marks. Use a soft, lint-free cloth to wipe off any fingerprints or smudges on the disc. Sometimes, simply cleaning the disc can solve the problem. Here are some steps to follow if your Xbox One won’t read a disc:
However, there are a number of things you can do to troubleshoot and resolve the issue.
This can be frustrating, especially if you’ve been looking forward to playing a particular game. If you’re an avid Xbox One gamer, you might occasionally run into an issue where your console refuses to read a disc.
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